Terms of Service

1. Introduction and Acceptance

These Terms of Service govern your access to and use of talmorin.com and the products, services, features, and customer support provided by TALMORIN, LLC.

By accessing our website, placing an order, creating or using an account, communicating with our customer service team, or otherwise using our services, you agree to these Terms of Service and the policies referenced within them. If you do not agree with these terms, please do not place an order or continue using the website.

2. Business Information

The website talmorin.com is operated by TALMORIN, LLC. Our business address is 1 Music Cir S, Ste 210, Nashville, TN 37203, US.

If you have questions regarding these Terms, an order, a payment, a return, or another service-related matter, you may contact us at care@talmorin.com or visit our Contact Us page.

3. Eligibility to Use Our Services

By using our website or placing an order, you represent that you have the legal capacity to enter into a binding transaction under the laws applicable to you.

If you are using the website on behalf of a business, organization, or another person, you confirm that you have authority to act on their behalf and to accept these Terms of Service.

4. Website Use

You may use our website for lawful personal or commercial purchasing purposes. You must not use the website in a manner that interferes with its operation, compromises its security, attempts unauthorized access, introduces malicious code, misuses payment systems, or violates applicable law.

Automated activity that places an unreasonable burden on the website, attempts to bypass security controls, or interferes with other customers' use of our services may be restricted.

5. Product Information

We aim to present information about our decorative products, including descriptions, dimensions, materials, colors, finishes, photographs, availability, and other relevant details, as accurately as reasonably possible.

Actual product appearance may vary slightly because of screen settings, lighting, photography, natural material variations, manufacturing tolerances, or other normal factors. Such variations do not alter any rights available to customers under applicable law or our published return policy.

If we identify a material error in product information before an order is fulfilled, we may contact you to clarify the order or provide an appropriate resolution.

6. Prices and Currency

Prices displayed on talmorin.com are shown in the transaction currency indicated on our website and during checkout. Our current transaction currency is EUR.

The total amount payable may include the product price, delivery charges, applicable taxes, or other amounts disclosed before the order is confirmed. Customers using a payment account denominated in another currency may also be subject to exchange rates or conversion fees imposed by their bank or payment provider.

7. Orders and Order Acceptance

Submitting an order through the website constitutes an offer to purchase the selected products under these Terms of Service.

Receipt of an automated order confirmation does not necessarily mean that an order has completed all payment, availability, fraud-prevention, or fulfillment checks. We may contact you if additional information is reasonably required to process the transaction.

We may decline or cancel an order where payment cannot be confirmed, a product is unavailable, order information appears materially incorrect, the transaction is identified as potentially unauthorized or fraudulent, or fulfillment would violate applicable law.

8. Payments

Payments may be processed through the payment methods displayed during checkout, including supported methods provided through Stripe, PayPal, and other available payment options.

Payment authorization, transaction security, declined payments, payment-provider reviews, refunds, and related matters are governed in greater detail by our Payment Policy.

Customers should ensure that the billing and payment information supplied during checkout is accurate and that they are authorized to use the selected payment method.

9. Payment Security

We use reasonable technical and organizational measures designed to protect transaction information. Our website uses HTTPS and SSL/TLS encryption for supported communications, while sensitive payment credentials are processed through the secure systems of our payment providers.

Additional information regarding Stripe, PayPal, payment-data handling, security measures, and payment processing is available in our Payment Policy and Privacy Policy.

10. Shipping and Delivery

We provide delivery services to the regions described in our shipping policy. Processing times, estimated transit times, shipping charges, free-delivery thresholds, remote-area considerations, customs matters, tracking, and delivery-related procedures are set out separately.

Please review our Shipping Policy before placing an order for complete delivery information.

Delivery estimates are provided as reasonable estimates and are not guaranteed delivery dates. Carrier operations, customs procedures, weather, public holidays, destination conditions, and other circumstances outside our reasonable control may affect delivery.

11. Returns and Refunds

Eligible decorative products may be returned in accordance with the conditions and time limits stated in our return policy. Return eligibility may depend on the condition of the product, the reason for the return, and whether the request is submitted within the applicable return period.

Detailed information regarding the 30-day return period, product-condition requirements, damaged or incorrect orders, return procedures, return shipping costs, and refund processing is available in our Return & Refund Policy.

Approved refunds are returned through the applicable original payment method in accordance with that policy.

12. Damaged, Incorrect, or Missing Products

If an order arrives damaged, incorrect, defective, or incomplete, customers should notify us within the reporting period stated in our Return & Refund Policy.

We may reasonably request the order number, photographs, packaging information, shipping label, or other relevant information so that we can review the issue and determine an appropriate solution.

Please refer to our Return & Refund Policy for the full procedure and applicable conditions.

13. Privacy and Personal Information

We collect and process personal information required to operate the website, fulfill orders, process payments, provide customer service, prevent fraud, manage returns and refunds, maintain security, and comply with applicable obligations.

Our practices concerning personal information, GDPR rights, data security, HTTPS and SSL/TLS protections, payment information, service providers, international transfers, and data retention are described in our Privacy Policy.

By using our services, you acknowledge that personal information will be handled in accordance with that policy and applicable privacy laws.

14. Intellectual Property

Unless otherwise indicated, the website layout, written content, graphics, branding elements, product presentation, photographs owned by us, and other original materials made available through talmorin.com are owned by or licensed to TALMORIN, LLC and are protected by applicable intellectual property laws.

You may view and use website content for normal shopping and personal reference purposes. You may not reproduce, distribute, modify, commercially exploit, republish, or falsely represent our protected materials as your own without appropriate authorization.

15. Third-Party Services and Links

Our website may interact with third-party services such as Stripe, PayPal, delivery providers, analytics services, technical providers, or other platforms necessary to operate our services.

We may also provide links to external websites for customer convenience. Third-party websites and services operate under their own terms, privacy practices, security procedures, and availability standards. We are not responsible for controlling the independent content or operations of unaffiliated third-party services.

16. Service Availability and Limitation of Responsibility

We aim to keep our website and services reasonably available and accurate, but temporary interruptions may occur because of maintenance, hosting issues, software updates, network failures, payment-provider interruptions, carrier disruptions, security events, or other circumstances outside our reasonable control.

To the extent permitted by applicable law, TALMORIN, LLC will not be responsible for indirect or consequential losses arising solely from circumstances beyond our reasonable control. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted, including rights granted by mandatory consumer protection law.

17. Governing Law and Court Jurisdiction

These Terms of Service and transactions made through talmorin.com are governed by the laws applicable in the country and jurisdiction in which our business address, 1 Music Cir S, Ste 210, Nashville, TN 37203, US, is located, without excluding any mandatory consumer protection rights that apply to a customer under applicable law.

If a dispute arises, we encourage customers to contact us first at care@talmorin.com so that the matter can be reviewed and, where possible, resolved through normal customer service procedures.

If a dispute cannot be resolved directly, it shall be submitted to the competent state, regional, or federal courts having jurisdiction over the location of 1 Music Cir S, Ste 210, Nashville, TN 37203, US, and the dispute will be determined through the applicable judicial process, unless mandatory law gives the customer the right to bring the matter before another competent court or authority.

The interpretation, enforcement, and validity of these Terms will therefore follow the applicable laws and court procedures associated with the jurisdiction of 1 Music Cir S, Ste 210, Nashville, TN 37203, US, subject to any non-waivable legal rights.

18. Changes to These Terms and Contact

We may update these Terms of Service when reasonably necessary to reflect changes in our website, products, payment methods, delivery arrangements, security practices, service providers, legal requirements, or business operations.

The version published on talmorin.com will apply from its stated effective or updated date. Changes will not remove rights that have already arisen under mandatory applicable law.

If you have questions regarding these Terms of Service or any related policy, please contact us at care@talmorin.com or visit our Contact Us page.

For specific information, please review our Shipping Policy, Return & Refund Policy, Privacy Policy, and Payment Policy.